LG SN9YG 5.1.2 ch Dolby Atmos Soundbar with 1-Year Extended Warranty Bundle

Description

E1LGSN9YG
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LG SN9YG 5.1.2 ch Dolby Atmos Soundbar with 1-Year Extended Warranty Bundle
Catalog #:
E1LGSN9YG
MFG Part #:
E1LGSN9YG
Condition:
Brand new, USA Warranty
Included with your bundle
PRODUCT INFORMATION
LG Sound Bar SN9YG
Truly breathtaking audio experience with MERIDIAN
Elevates sound and creates a wide soundstage with advanced signal processing technology
Dolby Atmos & DTS:X
Powerful and more realistic audio entertainment
5.1.2 ch Surround System
For the premium home theater experience
Hi-Res AUDIO
For accurate sound of highest quality
LG Sound Bar SN9YG
The best sound for your cinematic experience with MERIDIAN
MERIDIAN technology for exceptional sound
LG Sound Bar SN9YG now comes with Meridian’s advanced digital signal processing technology. Experience the quality of ear-level sound and a wide sound stage.
Dolby Atmos & DTS:X
Hear the difference with immersive 3D sound
The LG Sound Bar SN9YG meets Dolby Atmos and DTS:X to transform your home into a theater, for the most immersive viewing of all your favorite movies.
5.1.2 ch (Rear Speaker Ready)
Fill the room with the ultimate cinematic surround sound
Upgrade your audio experience with the SPK8-S Rear Speaker Kit. The SN9YG Sound Bar connects wirelessly to the Rear Speaker Kit so you can enjoy watching TV with the most immersive sound.
High Resolution Audio
Listen to uncomparable sound
High Resolution Audio delivers 192kHz sampling rates and 24bit depth, for more accurate sound and a more enjoyable listening experience.
Play music and more with a simple voice command
LG Sound Bar SN9YG with the Google Assistant. You can play music, find answers on Google Search, manage everyday tasks, and easily control smart devices around your home - just by using your voice.
LG ThinQ
Turn your TV and Sound Bar into your control center
Your Sound Bar can now act as your household manager. Conveniently monitor and control connected LG ThinQ home appliances straight from your living room. Check the status of your refrigerator, washing machine, air-purifier, and even turn your vacuum cleaner on and off.
AI Room Calibration
Sound suited to your space
Determine the best soundbar configuration for your space. Install knowing it also corrects fine sound distortion from objects in your room in only 15 seconds.
HDMI eARC (Enhanced Audio Return Channel) allows lossless transmission of uncompressed 5.1 ch and 7.1 ch audio, and even HBR (High Bit Rate) audio such as Dolby Atmos and DTS: X on compatible TVs.
TECH SPECS
PRODUCT HIGHLIGHTS
Dolby Atmos:
Yes
DTS:X:
Yes
Google Assistant Built-in:
Yes
High Resolution Audio:
Up to 24bit/192kHz
24-bit Upsampling:
Yes
Hi-Fi DAC:
Yes
4K Passthrough (HDCP 2.2):
Yes
Group Play Mode:
Yes (Chromecast)
Chromecast Built-in:
Yes
Wireless Surround Sound Ready:
Yes
Bluetooth Streaming:
Yes (5.0)
Meridian Audio Technology:
Yes
Works with the Google Assistant:
Yes
USB Playback:
Yes
Dolby Vision & HDR10 Passthrough:
Yes
HDMI eARC:
Yes
Custom Room Tuning:
Yes
GENERAL
Channels:
5.1.2ch
Total Power:
520W
2020 Model:
Yes
CONVENIENCE
TV Remote Compatibility:
Yes
Smartphone Remote App (iOS/Android):
iOS/Android OS
Easy Setup with BLE:
Yes
Auto Volume Leveler:
Yes (In App)
Dynamic Range Control:
Yes (In App)
SIMPLINK:
Yes
Firmware Over-the-air (FOTA):
Yes
Night Mode: Yes
LCD Display Auto-Dimmer:
Yes
SOUND MODES
ASC (Adaptive Sound Control: Default):
Yes
Standard:
Yes
Music:
Yes
Bass Blast:
Yes
Bass Blast +:
Yes
Movie (Dolby Surround):
Yes
DTS:X:
Yes
Dolby Atmos:
Yes
AUDIO FORMAT
LPCM:
Yes
Dolby Atmos:
Yes
Dolby TrueHD:
Yes
Dolby Digital Plus:
Yes
Dolby Digital:
Yes
DTS Digital Surround:
Yes
DTS-HD Master Audio:
Yes
DTS-HD High Resolution:
Yes
DTS:X:
Yes
FLAC (Up to 192kHz) C4A / USB:
Yes/Yes
OGG (Up to 48kHz) C4A / USB:
Yes/Yes
WAV C4A / USB:
Yes/Yes
MP3 C4A / USB:
Yes/Yes
AAC C4A / USB:
Yes/Yes
SPEAKERS
Front:
40W x 2
Center:
40W
Surround:
40W x 2
Front Height:
50W x 2
Subwoofer:
200W (Wireless)
CONNECTIVITY
Wi-Fi:
Yes
Wireless Active Subwoofer:
Yes
Bluetooth:
5.0
LG TV Sound Sync (Optical):
Yes
Optical Input:
Yes
USB:
Yes
HDMI 2.0 (HDCP 2.2) Out:
1
HDMI 2.0 (HDCP 2.2) Input:
1
POWER
Soundbar Standby Power Consumption:
0.5W
Subwoofer Power Consumption:
38W
Subwoofer Standby Power Consumption:
0.5W
DIMENSIONS/WEIGHTS
TV Matching:
55 inch
Sound Bar (WxHxD):
48.03" x 2.2" x 5.7"
Subwoofer (WxHxD):
8.7" x 15.4" x 12.3"
Soundbar Net Weight:
13.9 lbs
Subwoofer Net Weight:
17.2 lbs
Shipping Size (WxHxD):
50.6" x 11.2" x 18.4"
Shipping Weight:
40.4 lbs
1 Year Extended Warranty added to the Existing Manufacturer's Warranty for Products Valued From 0-00.
Your purchase includes a 1 Year Parts and Labor Extended Warranty from Consumer Priority Service.
USA Warranty warrants this product against defects in material or workmanship for the time periods and as set forth below.
Parts:
For a period of one (1) year from the expiry date of the original Manufacturer's one (1) year warranty ("Parts Warranty"), Consumer Priority Service will supply replacement parts in exchange for parts determined to be defective.
Labor:
For a period of one (1) year from the expiry date of the original Manufacturer's one (1) year warranty ("Labor Warranty"), Consumer Priority Service will, at its option, repair or replace this Product, should it be deemed defective.
Deco Gear 6FT Universal 4K HDMI 2.0 Cable with 28AWG Pure Copper Conductors
Product Highlights
6FT A-Male to A-Male HDMI 2.0 Cable: This High Definition Multimedia Cable (HDMI) supports 4K Ultra HD video, HDR, 3D, 2160p, HD 1080p, Ethernet and Audio Return Channel (ARC)
Connect to all your favorite devices like DVD and Blu-ray players, Roku TV, Fire TV, Apple TV, Xbox 360, Xbox One, PS3, PS4, Nintendo Switch, Wii, Wii U, computers and other HDMI-compatible devices to your PC monitors, TVs, A/V receivers and more!
Supports bandwidth up to 18Gbps and meets all of the latest HDMI standards (4K HDR video 60Hz, 2160p, 1080p, 48 bit/px color depth).
This 6FT (1.8m) triple-shielded HDMI cable with 28AWG pure copper conductors and gold-plated connectors offers a high-quality stable connection to minimize interference and give you the ultimate digital experience.
Show movies on your big-screen 4K HD TV, enjoy a multi-monitor setup for your gaming rig, or give a presentation on a projector.
Connect to all your HDMI-compatible devices
Experience clear, crisp, and high-speed connection with the Deco Gear Universal 4K 6FT HDMI 2.0 Cable. Connect to all your home entertainment devices including televisions, computers, gaming consoles, projectors, and monitors.
4K UHD Compatible
This High Definition Multimedia Interface (HDMI) is a dynamic cable that allows for 4k HD video and professional sound quality. Enjoy an immersive digital experience when connecting to your DVD/Blu-ray player, computer, Xbox 360, Xbox One, Playstation, Playstation 3, Nintendo Switch, Wii, Wii U, and other HDMI-compatible devices to your Ultra 4K TV (UHD TV), HDTV, monitor or projector.
Unmatched Quality
Engineered to provide a strong, stable connection with outstanding feedback quality; this cable is equipped with 28AWG pure copper conductors, triple-shielded cable and gold-plated connectors to combat interference and provide maximum performance. Supports bandwidth up to 18Gbps.
Audio Entertainment Essentials:
Aaptiv
3 Month Subscription
Aaptiv lets you workout when you want, where you want, the way you want. Get unlimited access to audio–based fitness classes led by certified personal trainers. Find the perfect rhythm with a playlist of music you already know and love.
Experience more than 2,500 workouts in a variety of categories including running, elliptical, race training, rowing, strength training, stretching, yoga and more. With 30 new classes added each week, there's a workout for every interest and fitness level
Access 2,500+ trainer–led, music–driven workouts anytime
Refresh your routine with 30+ new classes added every week
Workouts from 7 minutes to complete training programs
Fitness classes for every level ranging from running, cycling and elliptical to stretching, yoga and strength training
High intensity interval training (HIIT) to help you more effectively burn calories, build muscle, and lose weight
Amazing playlists filled with the music you already love
Full marathon, half marathon, 10K, and 5K training programs
No wifi? No worries! Download classes to listen offline
Enable Apple Health to track calories burned
Brain.fm 1 Year Subscription
While other music is primarily made to sound good and evoke feelings, Brain.fm works with teams of scientists and composers to engineer music specifically designed to help you achieve and sustain deep focus. Our science-first approach creates music that sounds different, and affects your brain differently than any other music. In contrast to binaural beats or isochronic tones, Brain.fm uses patented technology to create functional music that elicits strong neural phase locking. Just select the mindset you’re looking to reach and let our AI generated music take you there.
Improve focus, concentration, relaxation, sleep, naps or meditation within 15 minutes of use
Music designed for the brain, we combine auditory neuroscience with music
Brain.fm's music is generated by an artificial intelligence we've built from the ground up
Surround yourself in an auditory atmosphere that reduces distractions, stops procrastination and helps your focus your attention - perfect for studying or getting work done
Relax and relieve stress with music and sound-waves designed to help you chill out and feel happier
Feel zen and find inner peace with ambient music that compliments meditation
Multiple genres of music to choose from to fit your mood
All it takes is 15 minutes per session - a great way to supercharge a catnap!
Add to your favorites list so you always have the opportunity to revisit the ones you enjoy most, enhance your auditory memory
FlixFling 1 Year Subscription
FlixFling provides multiple viewing and listening options. Subscribers can watch a unique catalog of over 5,000 titles including many hidden gems not found on any other service. Users can also access thousands of songs from Music Choice. A flexible, intuitive way to watch film, television shows, music concerts and videos from your favorite artists on any device. FlixFling’s deep content library offers hit films for casual movie fans all the way to challenging, hard to find gems film aficionados demand.
PlexTV 3 Month Subscription
Your favorite movies, TV, music, web shows, podcasts, and more, all streamed to your favorite screens. Plex brings all your video, music, and photo libraries together with your preferred podcasts, web shows, streaming music from TIDAL, and online news delivered to your Android TV, Fire TV, PC, Mac, or Android phone.
Content streamed from movies studios from around the world
Oscar winning movies, Anime, Musicals - it’s all here!
Magically organize all your personal media—photos, music, movies, shows, even DVR-ed TV—and stream it to any device in a beautiful, simple interface, and Plex adds rich descriptions, artwork, and other related information
Enjoy music streaming from TIDAL, including over 60 million high-quality tracks and 250,000 music videos; augment your existing library or just listen to TIDAL—right in Plex
Search for your favorite podcast or discover new ones through personalized recommendations. Plus: 30 second skip, variable speed playback, rich discovery, and full Plex-style support for cross-device playback status (including On Deck, so you can pick back up where you left off on any device)
Get personalized and trusted video news from over 190 global publisher partners (and growing!), including CBS, Financial Times, Euronews, and top local news sources for over 80% of markets in the US
You can watch and record free over-the-air HD TV, at home or away, like NBC, ABC, CBS, and FOX, with any supported digital antenna and tuner
Enjoy features, like remote access, sharing, security, and casting, see your media beautifully enhanced with rich descriptions, artwork, ratings, and more
Enjoy premium features with a Plex Pass subscription: DVR & Live TV, Camera Upload, Premium Photos, Mobile Sync, Parental Controls, VIP Perks, and much more
SPECIFICATIONS
More Product Information for the LG SN9YG 5.1.2 ch High Res Audio Sound Bar w/ Dolby Atmos and Google Assistant
Home theater sound with more depth
Surround your senses with Hi-Res Audio. Sound effects and soundtracks seem to come from every angle with 5.1.2 channels, Dolby Atmos® and DTS:X. LG subwoofer combines with the sound bar's up-firing front height channels for sound that fills up any room. AI Sound Pro delivers optimal sound settings through adaptive sound control, and the sound bar works with the Google Assistant.
with MERIDIAN
Hear more with MERIDIAN
All-encompassing sound, uncompromising performance. LG partnered with Meridian Technology, pioneers of High-Resolution Audio, to combine advanced signal processing and refined hardware design. The result is an expanded soundstage with greater height, width and depth.
Dolby Atmos
Experience how powerful sound can be
Dolby Atmos® envelops you in sound. Originally created for the cinema, Dolby Atmos pairs with up-firing height channels so you hear every note, every sound and every word in stunning clarity. It's powerful, moving audio that flows all around you, even overhead.
7.1.2 ch Surround Sound Expansion
Immerse yourself in sound
Hear sound all around you. Wirelessly pair with additional surround sound speakers for a full cinematic audio experience. 2.0 ch Rear Speaker Kit expansion delivers audio from behind for greater depth and immersive surround sound.
High Resolution Audio
Take your sound higher
High-Resolution Audio sounds closer to the real thing. Higher sampling rates and bit depth provide sound quality that surpasses CDs. Enjoy stunning 24-bit/192kHz audio resolution - as close to the original sound as you can get.
Just say, "OK, Google."
Simple, easy voice control. With the Google Assistant built-in, control your sound bar, entertainment center and connected home using nothing but your voice.
AI Room Calibration
Optimal sound in any environment
Room calibration uses spatial awareness technology to measure your room's unique characteristics. It then balances the sound bar audio settings to the environment. It's immersive sound with a more accurate sweet spot, heard as it was meant to be - naturally and accurately.
HDMI eARC
Connect to the best sound quality possible
Get better sound from a simpler set up. With HDMI eARC, you can enjoy a higher bitrate, Hi-Res content and uncompressed Dolby Atmos® audio with just one cable. There's no need for multiple HDMI ports.
Connectivity
Connect More Conveniently
Add Wi-Fi and Bluetooth® connectivity to your audio setup, or conveniently connect and play using optical or HDMI cables.
Specifications
General Information
Manufacturer
LG Electronics
Manufacturer Part Number
SN9YG
Brand Name
LG
Product Model
SN9YG
Product Name
SN9YG Smart Speaker
Product Type
Smart Speaker
Technical Information
Features
High-Resolution Audio
Features
Wireless Pairing
Features
Bluetooth Pairing
Features
Chromecast
Features
4K Pass-through
Features
Wireless Audio Stream
Features
USB Playback
Features
Remote Control
Features
SIMPLINK
Features
Night Mode
Features
Auto Volume Leveler
Features
Dynamic Range Control (DRC)
Features
LCD Display
Features
Wireless Subwoofer Connectivity
Virtual Assistant Supported
Google Assistant
Audio
Sound System
Dolby Atmos
Sound System
DTS:X
Sound System
Dolby Surround
Sound System
Dolby TrueHD
Sound System
Dolby Digital Plus
Sound System
Dolby Digital
Sound System
DTS Digital Surround
Sound System
DTS-HD Master Audio
Sound System
DTS-HD High Resolution
Speaker Configuration
5.1.2
Subwoofer Type
Active
Network & Communication
Wireless LAN
Yes
Bluetooth
Yes
Interfaces/Ports
USB
Yes
HDMI
Yes
Physical Characteristics
Mount Type
Wall Mountable
Height
2.2"
Width
48"
Depth
5.7"
Subwoofer Height
15.40"
Subwoofer Width
8.70"
Subwoofer Depth
12.30"
Weight (Approximate)
13.90 lb
Subwoofer Weight (Approximate)
17.20 lb
Miscellaneous
Package Contents
SN9YG Smart Speaker
Remote Control
Optical Cable
Cable Management
Batteries
Wall Mount Bracket
Warranty Card
Country of Origin
China
Warranty
Limited Warranty
1 Year
Included In Your Bundle
LG SN9YG 5.1.2 ch High Res Audio ...
LG SN9YG 5.1.2 ch High Res Audio Sound Bar w/ Dolby Atmos and Google Assistant
5.1.2 channel with 520W total power
Dolby Atmos and DTS:X
Google Assistant built-in
High Resolution Audio (24bit/192kHz)
Meridian High-Res Audio Technologies
AI Sound Pro delivers optimal adaptive sound settings
(Quantity included 1)
MFG Part#: SN9YG
Tech Smart USA Audio Entertainment Essentials...
Tech Smart USA Audio Entertainment Essentials Bundle 2020
Includes:
Aaptiv Workout 3 Month Subscription
Brain.fm 1 Year Subscription
FlixFling 1 Year Subscription
PlexTV 3 Month Subscription
(Quantity included 1)
MFG Part#: 91882
CPS 1 Year Extended Warranty for P...
CPS 1 Year Extended Warranty for Products Valued From 0 - 00
1 Year Extended Warranty for Products Valued From 0-00 On Any Existing Manufacturer Warranty
(Quantity included 1)
MFG Part#: EW1-1000
Deco Gear 6FT Universal 4K HDMI 2.0 Cabl...
Deco Gear 6FT Universal 4K HDMI 2.0 Cable with 28AWG Pure Copper Conductors
6 ft High Speed 4K HDMI 2.0 Cable
Connect to your favorite devices like Blu-ray players, Roku TV, Fire TV, Apple TV, Xbox One, 360, PS3, PS4, Nintendo Switch, Wii, Wii U, PCs and other HDMI-compatible devices
Supports bandwidth up to 18Gbps
(Quantity included 2)
MFG Part#: 6FTHDMI
Terms & Conditions
Shipping & Handling Policy
Please note that - depending on your geographic location - not all methods are available. Make sure to select the appropriate method
referring to the table below which indicates the cheapest available shipping method for your location.
Your address
Cheapest shipping method
Continental US Physical Addresses
Standard Flat Rate Shipping Service
Note: Usually ships free* via Fedex thus this option is
not available
to PO Box addresses
Continental US PO Box
Expedited Flat Rate Shipping Service
Note: Will ship out via USPS Parcel Post
APO / FPO Military Addresses
Overnight Flat Rate Shipping Service
Note: Will ship out via USPS Parcel Post, shipping time is not guaranteed
Alaska, Hawaii, Puerto Rico
Overnight Flat Rate Shipping Service
Note: Usually ships via Fedex Express, shipping time is not guaranteed
*NOTE: Free shipping is only available to any physical address (not a PO Box) that is located in the lower 48 states. Shipping charges will apply if your address does not meet this criteria.
Failure to select the appropriate method will result in order processing delays as we await the payment of the additional shipping charge due. Our billing department will attempt to contact you to process the payment and ship your order. If payment is not made within 5 days after your order was placed, we will cancel and refund the transaction.
* Sellers are not responsible for service transit time. This information is provided by the carrier and excludes weekends and holidays. Note that transit times may vary, particularly during peak periods.
International customers - Please note that we are not the party collecting the shipping & handling nor the import charges (duties and taxes)
FAQ
How Long Does It Generally Take To Process An Order?
It takes one to two business days for us to process an order (prior to shipping it). Once the order has shipped, your estimated time of arrival will be determined by your selected shipping method and your local FedEx guidelines for delivery.
What Should I Do If An Item Is Missing From My Order?
First, verify that you've received a box for each tracking number associated with your order. If all boxes have been delivered but you're still missing an item, check the packing material for small items.
Do All Of The Products You Sell Carry A Warranty?
All merchandise is brand new, factory fresh and includes the manufacturer's USA warranty unless clearly stated otherwise. Items in Certified Refurbished condition include a 2-year extended warranty backed by All-state. Items in seller refurbished condition are backed at minimum by a 90 day warranty. Items in Used or Open-box condition sold at closeout prices are sold as-is and do not always include a warranty.
Can The Signature On My Package Be Waived?
We apologize, but for security purposes, we cannot waive the signature on a package. You can make arrangements to pick up a package from the shipping terminal.
Payment, Returns & Checkout Information
Return Policy
You may return merchandise purchased from Buydig for a refund or a replacement, provided that the procedures and requirements referred to in our return policy are followed. All product returns require a return authorization number (RA). A RA number must be issued within 30 calendar days after the date of purchase; it will be valid for 14 calendar days after it is issued.
Removal or alteration of a product's upc number, serial number or upc/serial number sticker will automatically void your Buydig Return Policy. Products that are returned to Buydig with a missing, damaged or altered serial number will be refused RMA service and returned to you.
Refunds
Refunds are applied to the payment method used at the time of purchase 2-5 days after receipt of the returned merchandise.
Exchanges
If you purchased a product from Buydig that you wish to exchange for an alternative, you can return the item for a refund and simply place a new order for the item you desire. We do not apply a refund credit to your new purchase
Defective Item
An item that was discovered to be defective upon receipt can be replaced with the same model only. You may also return a defective item for a refund.
Damaged Items
All Packages are inspected for damage before they ship from our warehouse. If your package has been damaged in transit, please contact us immediately. We must be informed of all shipping related claims within 1 business day after the date of receipt. We do not issue refunds for returns of damaged merchandise. An item that was discovered damaged upon receipt will be replaced with the same model only.
International Customers
Please be advised that our products are intended for a US market. If it is to be used outside of the US, please check in advance that it will work. Returns on international orders require the customer pay the return shipping.
If an item you received is defective, we will certainly replace the item with a new one. We will ship the replacement product to you at our cost, and use every good measure to ensure that the replacement order is processed quickly.
Replacement
We will send a product replacement after the authorized return has completed our receiving/inspection process. The replacement will ship within four business days following our receipt of your return. Please allow additional processing time after Holidays. Although it is our goal to ship a replacement as quickly as possible, we do not send replacements before we receive and inspect the returned merchandise.
To receive a replacement more quickly, you may place a new order for the same item, and we will issue a refund for the full value of the returned product upon completion of our return process.
Returning Items
If you do not have the return form, we will provide it together with your RA number. Please fill in the requested information on our product return form, and carefully follow the instructions for return.
All returned merchandise must be in original condition, and must include the original factory box (UPC bar codes and serial numbers must be intact) and factory packaging (e.g. foam, plastic, wrappings, etc.), peripherals (e.g. battery, charger, cords, straps, etc.), included warranty cards (without markings), and all instruction booklets and paperwork. The RA number or any other inscriptions must not be written or printed on the product box or packaging. We will not process the return if any of these conditions are not followed.
Retuned merchandise that is lost or damaged during transit is solely the shipper's responsibility. It is important save the tracking information and to properly insure all merchandise being returned to Buydig.
Television Returns
Buyers Remorse for TVs in Brand New condition:
If you are not 100% satisfied with your TV purchase, you may return it within 30 days from delivery for a full refund, less return shipping fees. Please note that a 15% restocking fee may apply. All returned TVs must be in their original box and include all packing material, manuals, and accessories.
Damages: Were here to help!
For Common Deliveries (FedEx, UPS):
Please inspect the TV and report any damages (e.g. cracked screen, scratches, dents, etc.) within 2 days by contacting us at 1.800.617.4686
For Special Handling/Freight deliveries:
Please open and inspect the TV prior to signing for it. If the TV is cracked or damaged, please refuse delivery and contact us immediately at 1.800.617.4686.
Please note damage claims will be denied for the following:
TVs with over 60 minutes of recorded usage
TVs that have been moved from the original delivery address
All damage claims must be made within two (2) days of delivery. We will issue a refund and cover all shipping costs.
International Returns
The customer is responsible for paying for return shipping should they decide to return the product.
Return Exception
Every item we sell is BRAND NEW and under manufacturer's warranty, unless clearly stated otherwise. Although we have a very flexible return policy on most of the items we sell, due to manufacturer restrictions, there are certain items on which we cannot accept returns. The manufacturer will generally repair or replace the item so long as it is under warranty.
Restricted products include:
A/V Furniture
Apple iPods
Consumables, including but not limited to, recordable media, film, tapes, batteries, paper, and ink
Drones - All defects can be handled under the manufacturer's warranty. For DJI brand drones, call DJI at 818-235-0789 and obtain a case number for the defect prior to requesting an RMA. Please note only Dead on Arrival units out of the box will be returnable to us (with a valid case number). DJI will NOT authorize any returns to us if there are any signs of use like dirt, grass stains, nicks or any signs of use. For these situations, the Return Authorization would need to be handled directly between the customer & DJI
Mattresses
Mobile Phones
Opened Software
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Opened packages of Apparel, Bedding or Linens
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Shavers
Special order items
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